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Services All Services Services For Students Faculty Staff Research Tools and Services at Penn State: Empowering Faculty and Researchers Service Logins Canvas Office 365 Google Workspace Kaltura LinkedIn Learning LionPATH SIMBA Sites at Penn State Top Hat WorkLion Zoom Get Connected Change my Penn State Account Password Connect to Wi-Fi Set up Multifactor Authentication Software Security Support Get Support Service Status Open a Support Ticket Knowledge Base Get Training About University IT Strategic Plan Telephony Transformation Project Student Employment News Search Get Support Connect with our IT consultants in person, by phone, or online. Service Status Help Desk Get Help 24/7 IT Service Desk A central hub where you can view a catalog of Penn State IT services, request services, report issues, and get help. Knowledge Base Step-by-step instructions provide self-help for answers to common questions. 24/7 Chat Start a chat with the IT Service Desk. Phone Call the IT Service Desk at 814-865-HELP (4357) for assistance. Email Send an email to the IT Service Desk at ITservicedesk@psu.edu with details about your issue. Submit a Ticket Use the Get Help” form to submit a ticket about your problem. IT Learning & Development Providing technology tool training to the Penn State community. We bridge the gap between innovation and application, setting faculty, staff, and students up for technological success. From instructor-led sessions to a robust library of on-demand videos and documentation, ITLD offers solutions for all your training needs. Tech Tutors Technology tool assistance is available for all students online via Zoom, Sunday through Friday from 10 a.m. to 6 p.m. Tech Tutors can help you use Canvas, Office 365, Kaltura, Zoom, and more. LinkedIn Learning Visit LinkedIn Learning’s library of thousands of free, on-demand tutorials to enhance your coursework and build your resume. IT Walk-ups University Park Visit the IT Service Desk in person at the following three locations: Knowledge Commons Service Desk in the Pattee Library Fall Semester Hours Monday to Thursday: 10 a.m. – 10 p.m. Friday: 10 a.m. – 6 p.m. Saturday and Sunday: 12 p.m. – 6 p.m. Hours and coverage may vary during Finals, Holidays, and Semester Breaks. Spring Semester Hours Monday to Thursday: 10 a.m. – 10 p.m. Friday: 10 a.m. – 8 p.m. Saturday and Sunday: 12 p.m. – 6 p.m. Summer Semester Hours Monday to Friday: 10 a.m. – 6 p.m. Saturday and Sunday: Closed Findlay Commons and Pollock Commons Fall Semester Hours Monday to Thursday: 2 p.m. – 8 p.m. Friday: 2 p.m. – 6 p.m. Saturday and Sunday: Closed Hours and coverage may vary during Finals, Holidays, and Semester Breaks. Spring Semester Hours Monday to Thursday: 2 p.m. – 8 p.m. Friday: 2 p.m. – 6 p.m. Saturday and Sunday: closed Findlay Commons and Pollock Commons Summer Semester Hours Pollock and Findlay Walk-ups are closed for Summer. Please visit the Knowledge Commons location in the Pattee Library or reach out through our Phone, Chat, or Email support options. Additional IT Walk-ups While the IT Service Desk serves all locations, many of the colleges and campuses offer support for local users. Select your campus or college from the list to access the services and information available to you. Campus IT Service Desks Abington Phone: 215-881-7675 Email: abit@psu.edu Locations: Sutherland 218, Woodland Library Altoona Phone: 814-949-5356 Email: AltoonaIT@psu.edu Location: 234 Hawthorn Building Beaver Phone: 724-773-3566 Email: beaverIT@psu.edu Berks Phone: 610-396-6195 Email: bk-helpdesk@psu.edu Brandywine Phone: 610-892-1297 Email: bw-its@psu.edu Location: Vairo Library, 128 Office Suite Dickinson Law Phone: 717-240-5008 Email: dickinsonlawIT@psu.edu Location: Suite 010 DuBois Phone: 814-375-4858 Email: DuBoisIT@psu.edu Location: Swift Building, Room 248 Erie, The Behrend College Phone: 814-217-HELP (4357) Email: bdIThelp@psu.edu Learn more about IT Walk-ups and hours Fayette, The Eberly Campus Phone: 724-430-4163 Email: fenso@psu.edu Location: Eberly Building, Room 107 Great Valley Phone: 610-648-3230 Email: gvhelpdesk@psu.edu Location: Main Building, ground floor Greater Allegheny Phone: 412-675-9498 Email: ga-helpdesk@psu.edu Location: Crawford Building, lower level Harrisburg Phone: 717-948-6188 Location: Olmsted Building, E302 Submit a ticket to the Harrisburg Service Desk Hazleton Phone: 570-450-3456 Location: Butler, Room 116 Lehigh Valley Phone: 610-285-5295 Email: lv-helpdesk@psu.edu Milton S. Hershey Medical Center (College of Medicine) Phone: 833-577-HELP (4357) Email: help@pennstatehealth.psu.edu Mont Alto Phone: 717-749-6300 Email: helpdesk@ma.psu.edu New Kensington Phone: 724-334-6081 Location: 044 Blissell Library and Computer Center Building Submit a service ticket to the New Kensington Service Desk. Pennsylvania College of Technology Phone: 570-320-7329 Email: helpdesk@pct.edu Locations: Student and Administrative Services Center, Room 2072 Submit a Student ticket Submit an Employee ticket Schuylkill Phone: 570-385-6212 Email: slhelpdesk@psu.edu Location: Classroom Building, bottom floor Scranton Phone: 570-963-2551 Email: snitstaff@psu.edu Location: Dawson, Room 117 Book an appointment or submit a trouble ticket Shenango Phone: 724-983-2932 Email: shenangoIT@psu.edu Location: Sharon Hall, Room 202 University Park Phone: 814-865-HELP (4357) Email: ITservicedesk@psu.edu Wilkes-Barre Phone: 570-675-9140 Email: wbitsupport@psu.edu Location: Bell Center for Technology, Room 108 World Campus Phone: 814-865-0047 Chat with a technology expert Submit an email form to the World Campus Service Desk York Phone: 717-771-4080 Location: Grumbacher, Room 106 College IT Help Desks Select your college from the list to access the services and information available to you. College of Agricultural Sciences Phone: 814-865-1229 Email: AgHelpdesk@psu.edu College of Arts and Architecture Phone: 814-865-2248 Email: aait-help@psu.edu Bellisario College of Communications Phone: 814-865-1233 Email: BellisarioIT@psu.edu College of Earth and Mineral Sciences (EMS) Phone: 814-865-1800 Email: helpdesk@ems.psu.edu College of Education Phone: 814-865-0626 Email: cetchelp@psu.edu https://help.educ.psu.edu/ College of Engineering Phone: 814-863-3741 Email: support@engr.psu.edu College of Health and Human Development Phone: 814-865-4636 Email: iss-helpdesk@psu.edu College of Information Sciences and Technology Phone: 814-863-8803 Email: helpdesk@ist.psu.edu College of Liberal Arts Phone: 814-865-3412 Email: lahelpdesk@psu.edu Smeal College of Business Phone: 814-865-0366 Email: itsupport@smeal.psu.edu Dickinson School of Law Phone: 717-240-5008 Email: DickinsonLawIT@psu.edu Division of Undergraduate Studies http://undergrad.psu.edu/itsupport/ Eberly College of Science P hone: 814-863-2123 Email: helpdesk@science.psu.edu Educational Equity (Grange Building) Phone: 814-865-9868 (Emergency #) Email: oopithelp@psu.edu Graduate School Phone: 814-865-1795 http://www.gradschool.psu.edu/about-us/contact/ Huck Institute IT Phone: 717-749-6300 Email: huckit@psu.edu Penn College of Technology Phone: 570-329-4848 Email: ITServicedesk@pct.edu https://www.pct.edu/student-life/information-technology-services Penn State Law Phone: 814-867-1526 Email: help@pennstatelaw.psu.edu School of Nursing Phone: 814-863-2220 Email: conhelpdesk@psu.edu Schreyer Honors College Email: shchelp@psu.edu Contact Us Have edit requests or questions about the information on this website? 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