helpdesk.psu.eduGet Support | Penn State IT
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helpdesk.psu.edu
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Title:Get Support | Penn State IT
Description:Penn State is a major public research-I university serving Pennsylvania and the global community Learn more about our undergraduate graduate and doctoral degree programs
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Skip to main content Google Tag Manager Penn State is extending remote course delivery through the spring semester. The IT Service Desk will be available 24 hours a day, 7 days a week. Unfortunately, there will be no face-to-face walk-in support during this time. For additional student and faculty information, see the Remote Teaching and Remote Learning websites. Search: This Site Penn State People Departments Search: Penn State People Departments This Site Search Alerts Alerts News News Technology Resources Technology Resources Remote Work Technology Resources Faculty Technology Resources Student Technology Resources IT Services for Researchers Office of Information Security Learn about Penn State IT Office of the Vice President for Information Technology Log into menu Log in to ... Box at Penn State Canvas LionPATH Linkedin Learning Office 365 WorkLion Video Conferencing I want to menu I want to ... Get support Change my Access Account and Password Connect to Wi-Fi Get training Set up Two-Factor Authentication (2FA) Home Home Home Home I want to menu I want to ... Get support Change my Access Account and Password Connect to Wi-Fi Get training Set up Two-Factor Authentication (2FA) Log into menu Log in to ... Box at Penn State Canvas LionPATH Linkedin Learning Office 365 WorkLion Video Conferencing Technology Resources Technology Resources News News Alerts Alerts Get Support We are here when you need us—with answers, training, tools, and other helpful resources. Connect with our friendly IT consultants in person, by phone, or online and access a variety of IT training opportunities and programs to help you fulfill your academic and professional goals. Need Help? 24-7 Live Chat -- Need Help? 24-7 Live Chat Need Help? 24-7 Live Chat * * JavaScript must be enabled to use Live Chat. Help Request Portal The Help Request Portal is a central hub where users can view a catalog of Penn State IT services, request services, report issues, and submit tickets to get help. Visit the Help Request Portal to get started. IT Service Desk The IT Service Desk provides troubleshooting and help with such services as Penn State Access Accounts, Canvas, and more to Penn State students, faculty, and staff members. University Park Hours and Locations: W130 Pattee Library Knowledge Commons Fall and Spring Hours Monday–Friday: 8:00 a.m–10:00 p.m. Saturday, and Sunday: 10:00 a.m.–10:00 p.m Summer 204 Wagner Building Monday–Friday: 8:00 a.m.–10:00 p.m. Additional Service Desk Locations While the IT Service Desk serves all locations, many of the colleges and campuses offer support for local users. The following are IT service desk locations and resources across Penn State campuses. Select your campus -- Select your campus -- Abington Altoona Beaver Berks Brandywine Dickinson Law Dubois Erie, The Behrend College Fayette, The Eberly Campus Great Valley Greater Allegheny Harrisburg Hazleton Lehigh Valley Milton S. Hershey Medical Center (College of Medicine) Mont Alto New Kensington Pennsylvania College of Technology Schuylkill Shenango University Park Wilkes-Barre Scranton York World Campus Abington Service Desk Phone: (215) 881-7675 Email: abit@psu.edu Locations: Lares, Rydal, Sutherland, and Woodland buildings Sumbit a service ticket with the Abington Service Desk Altoona Service Desk Phone: (814) 949-5356 Email: AltoonaIT@psu.edu Location: 234 Hawthorn Building Chat: Start Online Chat with Altoona IT Service Desk. Live chat is available 24-7, except during campus closures and holidays, for authenticated students, faculty, and staff. Beaver Service Desk Phone: (724) 773-3566 Email: beaverIT@psu.edu Berks Service Desk Phone: (610) 396-6195 Email: bk-helpdesk@psu.edu Brandywine Service Desk Phone: (610) 892-1297 Email: bw-its@psu.edu Location: Vairo Library, 128 Office Suite Dickinson Law Service Desk Phone: (717) 240-5008 Email: dickinsonlawIT@psu.edu Location: Suite 010 DuBois Service Desk Phone: (814) 375-4858 Email: DuBoisIT@psu.edu Location: Swift Building, Room 248 Submit a service ticket to the DuBois Serivce Desk Erie, The Behrend College Service Desk Phone: (814) 217-HELP (4357) Email: bdIThelp@psu.edu Learn more about Service Desk locations and hours. Fayette, The Eberly Campus Service Desk Phone: (724) 430-4163 Email: fenso@psu.edu Location: Eberly Building, Room 107 Great Valley Service Desk Phone: (610) 648-3230 Email: gvhelpdesk@psu.edu Location: Main Building, ground floor Greater Allegheny Service Desk Phone: (412) 675-9498 Email: ga-helpdesk@psu.edu Location: Crawford Building, lower level Harrisburg Service Desk Phone: (717) 948-6188 Location: Olmsted Building, E302 Submit a service ticket to the Harrisburg Service Desk Hazleton Service Desk Phone: (570) 450-3456 Location: Butler, Room 116 Submit a service ticket to the Hazleton Service Desk Lehigh Valley Service Desk Phone: (610) 285-5295 Email: lv-helpdesk@psu.edu Milton S. Hershey Medical Center (College of Medicine) Service Desk Phone: (833) 577-HELP (4357) Email: help@pennstatehealth.psu.edu Submit a service ticket Mont Alto Service Desk Phone: (717) 749-6300 Email: helpdesk@ma.psu.edu New Kensington Service Desk Phone: (724) 334-6081 Location: 044 Blissell Library and Computer Center Building Submit a service ticket to the New Kensington Service Desk. Pennsylvania College of Technology Service Desk Phone: (570) 320-7329 Email: helpdesk@pct.edu Locations: Student and Administrative Services Center, Room 2072 Submit a service ticket to the Student Service Desk Submit a service ticket to the Employee Service Desk Schuylkill Service Desk Phone: (570) 385-6212 Email: slhelpdesk@psu.edu Location: Classroom Building, bottom floor Shenango Service Desk Phone: (724) 983-2932 Email: shenangoIT@psu.edu Location: Sharon Hall, Room 202 Submit a service ticket to the Shenango Service Desk University Park Service Desk Phone: (814) 865-HELP (4357) Email: ITservicedesk@psu.edu Submit a service ticket to the University Park Service Desk Wilkes-Barre Service Desk Phone: (570) 675-9140 Email: wbitsupport@psu.edu Location: Bell Center for Technology, Room 108 Submit a service ticket to the Wilkes-Barre Service Desk Scranton Service Desk Phone: (570) 963-2551 Email: wsitsupport@psu.edu Location: Dawson, Room 116 Submit a service ticket to the Scranton Service Desk York Service Desk Phone: (717) 771-4080 Location: Grumbacher, Room 106 Submit a service ticket to the York Service Desk World Campus Phone: 1-814-865-0047 Chat with a technology expert. Submit an email form to the World Campus Service Desk Please note: the Campus selector above will not work unless JavaScript is enabled in your browser. Abington Service Desk Phone: (215) 881-7675 Email: abit@psu.edu Locations: Lares, Rydal, Sutherland, and Woodland buildings Sumbit a service ticket with the Abington Service Desk Altoona Service Desk Phone: (814) 949-5356 Email: AltoonaIT@psu.edu Location: 234 Hawthorn Building Chat: Start Online Chat with Altoona IT Service Desk. Live chat is available 24-7, except during campus closures and holidays, for authenticated students, faculty, and staff. Beaver Service Desk Phone: (724) 773-3566 Email: beaverIT@psu.edu Berks Service Desk Phone: (610) 396-6195 Email: bk-helpdesk@psu.edu Brandywine Service Desk Phone: (610) 892-1297 Email: bw-its@psu.edu Location: Vairo Library, 128 Office Suite Dickinson Law Service Desk Phone: (717) 240-5008 Email: dickinsonlawIT@psu.edu Location: Suite 010 DuBois Service Desk Phone: (814) 375-4858 Email: DuBoisIT@psu.edu Location: Swift Building, Room 248 Submit a service ticket to the DuBois Serivce Desk Erie, The Behrend College Service Desk Phone: (814) 217-HELP (4357) Email: bdIThelp@psu.edu Learn more about Service Desk locations and hours. Fayette, The Eberly Campus Service Desk Phone: (724) 430-4163 Email: fenso@psu.edu Location: Eberly Building, Room 107 Great Valley Service Desk Phone: (610) 648-3230 Email: gvhelpdesk@psu.edu Location: Main Building, ground floor Greater Allegheny Service Desk Pho...